The three staff members were very nice and responsive to questions or concerns throughout each session. I was especially grateful that they had some extra equipment because we forgot our mouse twice!
I noticed a few parents like me chose to stay through the whole time, and we were absolutely welcome to do so, but a bunch of the kids had parents who did the drop off/pick up thing, or just sent their kids as part of a school group. I especially enjoyed hearing my son interacting with his fellow team members, whether it was building their superhero homebase, fighting zombies, healing each other, or creating their group image for a guess-the-word game.
The pacing of activities during each session (such as combat, free build time, announcements, defend your wither, platform/winner's cheer, etc.) perfectly helped keep their interest the entire time. It was crazy to see how fast time flew by, even for me!
Each session lasted about the time of a standard movie, but it involved sooooo much more than just sitting and being entertained. The kids experienced teamwork, communication, problem solving, creativity, seeing locations/events from different perspectives (both their own laptops and the big cinema screen), performing under stress, long term project work (working on the builds all four weeks), and feeling a part of a group all across the nation (when the screen showed team names and scores from tons of different cities).